Busser/Runner - NBC Sports Arena

2 years ago
Job ID
2015-2822
US-PA-Philadelphia
Venue Name
NBC Philly
Type
Regular Part-Time

Overview

Philadelphia has been chosen to host the first ever, NBC Sports Arena, at XFINITY Live! Philadelphia. The NBC Sports Arena offers fans a one-of-a-kind sports viewing experience, featuring a 32-foot diagonal, 6mm, LED HD television, high impact LED Rings displaying the NBC Sports Ticker, and in-game promotions that will rival any live sports experience in the world, making for a true fourth stadium experience at the Philadelphia Sports Complex. With a full service menu, the NBC Sports Arena is the best place to catch the game or host an unforgettable event.

 

We are in search of professional individuals to become part of our team as Busser/Food Runner to assist the service team in providing excellent service to all of our guests. 

Responsibilities

Includes, but not limited to:

  • Provide an energetic, outgoing, fun personality while maintaining professionalism.
  • Perform varied duties to ensure all aspects of the proper steps of service.
  • Offer polite, professional, and courteous customer service.
  • Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
  • Maintain service stations in a clean and orderly manner throughout shift.
  • Clear and clean tables in a timely manner.
  • Reset tables according to specifications of location.
  • Perform more than one task at a time.
  • Offer polite, professional, and courteous customer service.
  • Communicate effectively with co-workers.
  • Communicate with guest clearly, patiently, courteously and with good humor.
  • Complete all side work as assigned.
  • Maintain a clean and orderly work area to ensure safety.
  • Clear all empty tables and set tables for new guests.
  • Restock service stations.

Qualifications

Prior customer service and/or restaurant experience preferred.  Must speak fluent English, other languages preferred.

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
  • Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
  • Basic mathematical skills are used frequently.     
  • May be required to work nights, weekends, and/or holidays.

 

Job requires ability to perform the following:

  • Strong ability to provide attention to detail.
  • Carrying or lifting items weighing up to 75 pounds.
  • Handling objects (including food and utensils), products, and bussing tubs/trays.
  • Standing, bending, stooping, and kneeling.
  • Must be able to move about the entire facility safely and efficiently.

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