Cashier - NBC Sports Arena

2 years ago
Job ID
2015-2823
US-PA-Philadelphia
Venue Name
NBC Philly
Type
Regular Part-Time

Overview

Philadelphia has been chosen to host the first ever, NBC Sports Arena, at XFINITY Live! Philadelphia. The NBC Sports Arena offers fans a one-of-a-kind sports viewing experience, featuring a 32-foot diagonal, 6mm, LED HD television, high impact LED Rings displaying the NBC Sports Ticker, and in-game promotions that will rival any live sports experience in the world, making for a true fourth stadium experience at the Philadelphia Sports Complex. With a full service menu, the NBC Sports Arena is the best place to catch the game or host an unforgettable event.

 

We are looking for an energetic, experienced and professional individual to be a Cashier for the kiosk counters within our venue. 

Responsibilities

Includes, but not limited to:

 

  • Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished with their stay.
  • Take food and beverage orders from guests and enter into POS terminal. 
  • Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
  • Communicate effectively with all guests.
  • Communicate problems to management immediately.
  • Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
  • May be asked to handle guest complaints and special requests.

 

Qualifications

At least one year of experience with customer service and cash handling.  Must speak fluent English, other languages preferred.

 

Job requires ability to perform the following:

  • Strong ability to provide attention to detail.
  • Carrying or lifting items weighing up to 25 pounds.
  • Handling objects (including cash, coins, credit cards), products, speaking over and operating phones.
  • Ability to utilize credit card machine.
  • Standing, bending, stooping, and kneeling.
  • Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Other:

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.

  • Reading and writing abilities are frequently utilized, often when recording and reviewing guest checks and POS reports.
  • Must be able to read, review and understand POS reports.
  • Basic mathematical skills are used frequently when exchanging cash.     
  • Must be able to keep accurate account of cash bank.
  • May be required to work nights, weekends, and/or holidays.

 

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